Refund & Cancellation Policy

1. When a refund is issued

Every purchase of the PageProfit Premium Success eBook pack (₹999) on ebookmaster.store is protected by a conditional refund policy. A 100% refund is issued only in the following situations, reported within 7 days of your purchase:

• Wrong content delivered — the files you received are incorrect, corrupted, or not the product you ordered.
• Anything promised on the website was not delivered — if any item listed on our sales page (the 180-page eBook, the 25+ AI prompt templates, the 10 eBook templates, the 60-Day Action Calendar, the Pricing & Sales Script Pack, the case-study videos, chat support access, or any other listed deliverable) is missing from what you received.
• Nothing was received at all — your payment was successful but you did not receive the product or access to it.

In all three cases the fault is on the delivery side, so you get your full money back — no conditions beyond this, and no deductions.

2. How to request a refund

Email support@ebookmaster.store from the email address you used at checkout, with:

• Your order ID (format EB-XXXXXX, shown on your order confirmation screen and email)
• The date of purchase and the payment method used
• A short description of the issue — what was wrong, missing, or not received
• The word "Refund" in the subject line

Our support team acknowledges every request within 24 hours. If the issue is on our side, the refund is approved and processed — you do not need to return or delete any files.

3. Refund timelines

Once a refund is approved, the amount is reversed through Razorpay to your original payment method (UPI, card, or bank account). Banks typically reflect the credit in 5–7 business days. If the original method cannot be credited (e.g., a closed account), we will coordinate an alternative via Razorpay support.

4. Failed, cancelled & duplicate payments

If a payment fails but money is debited, or the same order is accidentally paid twice, Razorpay automatically reverses the excess/failed transaction — usually within 5–7 business days, without any action needed from you. If it does not reflect, contact us with the payment reference and we will escalate it with Razorpay on your behalf.

5. What is not covered

Because this is a digital product that is delivered instantly and in full, refunds are not issued for:

• Change of mind after downloading and using the material
• Not reading or applying the system, or not finishing the course
• Earning results — income depends on your own execution, effort and market factors, and no specific income is promised

We also reserve the right to decline future purchases from accounts showing patterns of repeated buy-refund cycles, and to refuse refunds in cases of proven payment fraud. Please review our Terms of Service.

6. Contact

For refunds or any order issue: support@ebookmaster.store · +91 98765 43210 · Jaipur, Rajasthan, India. We answer within 24 hours, Monday–Saturday.